Privacy Policy
App: OnHerGround
Effective date: March 12, 2026
This Privacy Policy explains how OnHerGround ("we", "our", "us") collects, uses, and protects your information when you use our mobile application and related services.
1. Information We Collect
- Account information (such as name, email address, and authentication identifiers)
- Profile information (such as role, sports interests, ZIP code, and optional biography details)
- App usage data (such as feature usage, interaction data, diagnostics, and analytics)
- Device and notification data (such as device type, operating system, and push notification token)
Health and Wellness Information (if provided):
- Sports participation details
- Activity-related interests or goals
- Progress or development information shared within the app
This information is collected only when voluntarily provided by users and is used solely to enable core app features such as mentorship, recommendations, and user engagement.
2. How We Use Information
- To create and manage user accounts
- To provide mentorship, opportunities, and personalized recommendations
- To deliver personalized experiences within the app
- To enable features based on sports participation, goals, and user development
- To send notifications you opt into
- To improve app performance, safety, and features
- To monitor and analyze usage trends
3. Sharing of Information
We do not sell personal or health-related information.
We may share limited data with trusted service providers strictly to operate the app, such as:
- Authentication provider (Clerk)
- Infrastructure and database providers
- Push notification services
- Analytics providers
These service providers are required to protect your data and use it only for specified purposes. We may also share aggregated or anonymized data that cannot identify you.
4. Data Retention
We retain personal data only as long as necessary to provide our services, comply with legal obligations, and resolve disputes. Users may request deletion of their data at any time.
5. Security
We implement reasonable administrative, technical, and organizational safeguards to protect your data. However, no method of transmission or storage is completely secure.
6. Children’s Privacy
Our app is not intended for children under the age required by applicable law without parental consent. If you believe a child has provided personal data in violation of applicable law, please contact us and we will take appropriate action.
7. Your Rights
Depending on your location, you may have rights to access, correct, delete, or export your data. To make a request, contact us using the information below.
8. Third-Party Services
Our app may use third-party services (such as authentication, analytics, and notifications) that process data on our behalf in accordance with their own privacy policies.
9. Changes to This Policy
We may update this policy from time to time. We will post the updated version with a revised effective date.